Refund Policy

1. About Our Services

SkyTripBooking.com (“we”, “our”, “us”) is an independent travel information and support service. We do not operate flights, we do not act as an airline, and we do not issue tickets. Any final booking, payment, or reservation is completed directly with airlines, travel platforms, or other independent providers.

Any service fees charged by SkyTripBooking.com relate only to the information, assistance, or support we provide, and are separate from any amount you pay to third-party providers.

2. Nature of Fees

Fees related to SkyTripBooking.com may include, but are not limited to:

• Service or support fees for helping you understand travel options
• Administrative fees for handling inquiries or follow-up support
• Convenience or assistance charges, where applicable

These fees are for the time and resources used to provide assistance and are usually not linked to the outcome of your final booking with any third party.

3. General Refund Policy

In most cases, service fees charged by SkyTripBooking.com are non-refundable once the service has been provided, such as when:

• Our team has already spent time assisting with your inquiry or request
• Guidance or information has been shared with you via call, email, or chat
• Back-end processing or administrative work has been completed on your behalf

However, we understand that mistakes or technical issues can occur. In such cases, we may, at our sole discretion, review the situation and decide whether a partial or full refund is appropriate.

4. Non-Refundable Situations

Refunds will generally not be provided in the following situations:

• Change of mind after service has already been provided
• Unhappiness with an airline’s or third-party provider’s decision or policy
• Delays, cancellations, schedule changes, or service issues caused by airlines or other providers
• Failure to review terms, conditions, or policies of airlines or travel providers before booking

5. Refunds for Duplicate or Erroneous Charges

If you believe you have been incorrectly charged twice for the same SkyTripBooking.com service, or charged due to a clear technical error on our side, you may contact us for a review.

After verifying the issue, we may process a refund or adjustment where appropriate. We may request supporting documents (such as screenshots or payment confirmations) to complete our review.

6. Third-Party Payments & Refunds

Any amount you pay directly to airlines, travel platforms, or other independent providers is subject to their own terms, conditions, and refund policies. SkyTripBooking.com does not control and is not responsible for:

• Refund eligibility decided by airlines or other providers
• Time taken by third parties to process refunds
• Any fees retained by third parties under their own policies

For refunds related to tickets, reservations, or travel products, please contact the respective provider directly.

7. How to Request a Refund Review

If you would like us to review a charge related to SkyTripBooking.com services, please contact us with the following details:

• Your full name
• Contact details (email and phone number)
• Date and approximate time of payment
• Payment reference or transaction ID, if available
• A brief explanation of the issue

Once we receive your request, we will review the information and respond within a reasonable time frame. Approval or denial of any refund request is at our sole discretion.

8. Processing Time for Approved Refunds

If a refund is approved, the time it takes for the amount to appear in your account may vary depending on:

• Your bank or payment provider’s processing time
• Type of payment method used
• Any internal verification required

We will notify you once a refund has been initiated from our side.

9. Changes to This Refund Policy

We may update or revise this Refund Policy from time to time. Any changes will be posted on this page and reflected in the “Last Updated” date at the top. We encourage you to review this page regularly to stay informed about our refund practices.

10. Contact Us

If you have any questions about this Refund Policy or would like to request a review, you can contact us at:

• Email: support@skytripbooking.com
• Website: SkyTripBooking.com
• Phone: +1 (833) 694-0511